There are currently 73 different modules.
Here are the current umbel titles:
How do I write a job description
How do I conduct an interview?
What kind of person would be right for the job I’m advertising?
What should I do to prepare to interview someone for a job vacancy?
How do I choose the right person?
What do they need to know and do to be good at the job?
How do I write an effective job advertisement?
How do I make the job attractive?
How do I shortlist applicants?
How should I set objectives for my staff?
How can I monitor how well my staff are doing?
How should I deal with poor performance?
How can I make team briefings work?
How can I make meetings more effective?
How should I deal with workplace stress?
How can I help my staff to accept business changes?
How can I motivate individual members of staff?
How can I keep my team motivated?
How do I get people to deal with telephone enquiries effectively?
How should I manage staff who work remotely?
How should I structure an induction for a new recruit?
How can coaching and delegation help my staff develop their skills?
How can I ensure my staff develop their skills on an ongoing basis?
How can I ensure my staff get the right training and it’s effective?
How should I encourage my team to multi-skill?
How can I encourage my team to progress
How can I manage my time more effectively?
How should I structure and write an effective report?
How can I make my written messages more effective?
How can I enhance my facilitation skills?
How do I get where I want to go?
How should I define what I want to achieve?
How do I understand where other people are coming from?
How can I be more influential?
How should I deal with conflict?
How should I handle difficult conversations?
How can I solve business problems effectively?
What should I focus on when I’m preparing a presentation?
How can I make sure I deliver a great presentation?
What can I do to build and maintain relationships with other people?
How should I deal with personal stress?
How can I persuade my staff to try new things?
What do I need to do when a team member is pregnant?
What should I do if a team member keeps having time off sick?
What should be included in written terms and conditions of employment?
What do I need to do when a team member raises a grievance?
How should I calculate holidays for part-time workers?
What are my options in disciplinary situations?
How should I make a team member redundant?
Can I terminate someone's contract if they are on long-term sickness?
How should I deal with a team member who is approaching retirement age?
How can I terminate employment during a probationary period?
How can I manage projects more effectively?
How should I choose and manage the right supplier?
How can I help people understand where the business is going
How do I get my customers to understand what we offer?
How can I bring new business ideas to life?
How can I get more business from existing customers?
How can I keep my business at the forefront of my customers’ minds?
How can I find out what my customers’ needs are?
How can I stop customers going to my competition?
What should I do if a customer is unhappy with what I offer?
How can I negotiate deals more effectively?
How should I decide what measures to use in my business?
How can I identify where my business should be in the future?
How can I promote my business effectively?
Yes! 4 new modules are scheduled for launch every 3 months.
Each module is designed to take 20-30 minutes to complete, excluding the Ideas to try section (as this activity is intended to be flexible to the specific needs of your organisation) but remember that it may not be necessary to complete the whole module in order to find the answer you need.
Each module contains a practice session called Quick quiz, that will check your understanding of the learning so you can be sure you’re heading in the right direction.
umbel’s unique structure means that each module contains all the necessary information to answer a specific business question, however the Snapshot section will indicate if it would be useful to complete a particular module prior to the one you have selected.
No, you can choose which is the most relevant at the time. The chunks within each module can also be accessed in any order.
umbel module content is developed by umbel’s sister company, Training For Advancement (www.tfa.co.uk). Training For Advancement (TFA) was established in 1987, and designs and delivers training solutions for large blue-chip organisations throughout the UK. TFA specialises in producing practical and effective training for first line managers and their team members to help improve their performance at work. umbel draws on this expertise, and the TFA team’s vast experience in learning and development, to develop content that’s highly practical and relevant for busy managers anywhere.
